Privacy Policy

Keeping your information safe and secure

Diffusion International Ltd is committed to keeping all collected personal information secure to protect it from being inappropriately or accidentally accessed, shared, destroyed, and against it being compromised, in any way.

Your rights and access to your information

You can withdraw your consent to the use of your personal information at any time. This may affect the services that we are able to supply to you. For more information on your rights you may visit the ICO website

Providing there is no legal exemption then you are entitled to the following:

• Request a copy of your personal information
• Request to erase your personal data
• Place restrictions on our processing your data
• Correct any data inaccuracies

To make a request to Diffusion International Ltd for any personal information we may hold about you, we need you to contact us by writing to the address provided on our website or by emailing the Data Protection Representative at:

How do we collect this information?
We collect personal information:
• Directly from individuals: e.g. phone call and website enquiries
• Business to business contacts
• Providing a service
We are committed to keeping our information up to date, as far as is reasonably possible. However, if you believe that we have made an error, then please contact us at: and we will immediately correct any inaccurate information.

We believe in protecting you

Diffusion International Ltd takes your privacy seriously and we pride ourselves on our transparency. In compliance with UK and EU General Data Protection Regulations (GDPR), this Privacy Policy explains what personal information we collect from you when you are a recipient of our services and when you visit our website. It sets out how we use and protect any information that you provide to us when using any of our services or visiting our website.

How long do we keep your information for?

In order that we are able to provide the best possible service to you, we have agreed and documented retention schedules that we consider to be relevant and proportionate to the service we are providing.

• Personal Profiles completed as part of a programme – held in line with the Policy of the third-party providers of the profiles.
• Attendance records of programmes – held in accordance with agreements made with the Client. Records include; name, business e mail, location, position and business unit.

However, when there are statutory or legal requirements to do so, we will retain relevant sections of your personal data for a set period of time for accounts and records purposes.

Disclosure of your information

We have assessed all our suppliers and contractors and ensured that our GDPR requirements have been communicated to them and accepted via a contractual agreement.

All data, both internal and through our suppliers, is located within the UK or EU.

Website cookies

Our website uses cookies to identify a user that has previously visited our website.

Cookies are small files of letters or numbers downloaded onto a device when users access websites. They are widely used in order to make websites work, or work more efficiently, as well as to provide service information to the owners of the site.

Cookies will not identify you personally – it is statistical data about our visitors and their use on our website. This statistical data does not identify any personal details whatsoever. All computers have the ability to decline cookies.

Changes to this Privacy Policy

We keep our privacy policy under regular review and in line with any changes recommended by the Information Commissioner’s Office and we will ensure that stays up to date and relevant, providing complete transparency.

This privacy policy was last updated in November 2018.

By continuing to use the site, you agree to the use of cookies. View our GDPR / Privacy Policy more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.